Advocates & Allies – A free web series for mental health workers

Build on your knowledge of the system to support self-advocacy and independence for the people you work with.

Watch the first in a series of interactive webinars on the agencies, programs and processes that form the mental health system in NSW.

This series is for anyone working in mental health who wants to build advocacy skills to support people with mental health conditions to navigate a complex service system.

We welcome Jane Probert, Director Resolution & Customer Engagement, and Jennie Wright, Stakeholder & Engagement Officer, from the Health Care Complaints Commission in the first webinar of the series. This webinar covers the role of the Health Care Complaints Commission, the complaints process and how workers can support people who have concerns about their health care.