CHC22015 Certificate II in Community Services

Are you looking to return to study or for a pathway into the Community Services workforce? Start on your path to a Community Services career with Mental Health Coordinating Council’s fully funded CHC22015 Certificate II in Community Services. This transition to work or study program will provide you with an introduction to community and mental health services and will allow you to build your skills and confidence for your future. This program has been funded by the NSW Ministry of Health and all places in the course are free for students.

You will learn essential knowledge and practical skills in the Community Services, including:

  • Effective communication and decision making skills
  • Using workplace technology
  • Managing relationships and interactions in the workplace
  • Organising and managing your daily work activities
  • Managing stress at work
  • Working in a trauma-informed way
  • Supporting people who are in mental distress

Students who complete this course will be able to use it as a pathway into work or further study, including the CHC43515 Certificate IV in Mental Health Peer Work.

All of our students will be able to access one on one student support throughout the program. All students will also be able to access group study support and all successes will be celebrated.

All students are required to attend a compulsory information session as part of the registration process.

Who Should Enrol?

This course is aimed at people with a lived experience of mental health conditions and carers, who are looking to return to work or study at an introductory level.

Entry Requirements

  • There are no entry requirements for this qualification.
  • An online Language Literacy and Numeracy skills assessment is required before enrolment can be confirmed in this course.
  • Students will need regular access to the internet to complete this course.
  • Must be over 18 years of age

See Learner Handbook for further details

Course Delivery

This qualification requires attendance at 14 full-day face-to-face workshops.
Students must also attend three additional trainer support days.
The training will be one day a week.
The course will be run over 5 months.

Supported self-paced learning
Students will be required to self-pace their course work between the face to face sessions.

Units of Competency

This qualification has 9 units of competency.
Please find below the 5 core units as well as the 4 elective units we will be offering in this course:
Core units
CHCCOM001 Provide first point of contact skills
CHCCOM005 Communicate and work in health or community-services sector
BSBWOR202 Organise and complete daily work activities
CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety
Elective units
FSKOCM07 Interactive effectively with others at work
BSBWOR201 Manage personal stress in the workplace
CHCCCS003 Increase the safety of individuals at risk of suicide
CHCMHS007 Work effectively in trauma-informed care

Qualification fees

This qualification is free. There is no cost to students as all places have been funded by the NSW Ministry of Health.