Terms and Conditions
Registration
Participants may enrol for any MHCC training courses by downloading a Course Enrolment Form or for the complete qualification by downloading a Qualification Enrolment Formrom and returning the completed form to MHCC.
- Email: training@mhcc.org.au
- Fax: 02 9810 8145
- Post: MHCC LDU, PO Box 668 Rozelle NSW 2039
Training Costs
MHCC Member $100 per day Non MHCC Member $150 per day
Training fee policy
Please choose your course carefully. Once registrations are processed refunds can only be made when:
- A course is cancelled, or the course date is changed by MHCC
- A written request is received 14 days prior to the course
- A medical certificate is provided in the event of illness or misadventure
All refunds will incur a $35 administration fee, except where a course has been cancelled by MHCC.
Full or partial non-attendance of registered participants will incur the full registration fee.
Transfer / Substitution / Credit
All fee-paying participants are given the opportunity to transfer to another course date on 1 occasion. MHCC must be notified in writing by either fax or email 7 days prior to the course if a transfer is required.
Email: training@mhcc.org.au
Fax: 9810-8145
Substitutions must be advised in writing 5 days prior to the course.
In special circumstances course credits can be negotiated.
A Tax Invoice is available on request
Course Cancellations
We make every attempt to ensure that courses run. However, MHCC reserves the right to alter any arrangements, including course cancellations if required. We will notify you of any cancellations and changes as soon as possible, usually this will be 7 days prior to the course date. MHCC is not responsible for travel-related costs that may be incurred as a result of cancellations.
Qualification Costs
The cost of completing the Certificate IV in Mental Health Work (Non-Clinical) will vary for each individual according to the pathway chosen. The following table provides an overview of the current pathways and associated costs.
|
Course Pathway for those with no experience & little qualifications |
Blended (or Part RPL) Pathway for those with existing qualifications but want/need to attend some workshops |
Full RPL Pathway
for those with existing or no qualifications & much experience |
|
| MHCC Member | $2,400 | from $1,200 | $1,000 |
| Non-Member | $3,600 | from $1,800 | $1,500 |
Note: All above costs are approximate and meant as a guide only. The actual cost will vary for each individual. All prices are subject to change. This fee structure does not apply to Traineeships*
Traineeship fees*
For participants who are eligible for an existing worker traineeship incentive a standard fee of $3000 will apply regardless of the pathway chosen.
Qualification fee refund policy
Depending on the circumstances, refunds (less a 25% administration charge) may be available for the first 3 months after enrolment. After that point payments for training and assessment will only be refunded in exceptional circumstances. Participants in exceptional circumstances can make application for special consideration to MHCC’s Learning and Development Unit Manager.
Resubmission of assessment
In the event that there is insufficient evidence to deem a Participant competent in a portfolio or assessment only one opportunity of resubmission of assessment or portfolio is provided to Participants without cost. Additional training and assessment costs may be incurred for Participants deemed Not Yet Competent and will be negotiated on a case by case basis.
Replacement certificates
Requests for replacement qualifications or statements of attainment must be in writing and addressed to the Learning and Development Unit Manager. Written requests must have:
- Your full details including name, address, contact details and drivers license number
- The title of the qualification or units of competency achieved
The provision of the first replacement certificate is without cost, however additional replacements will attract a fee of $50. All decisions regarding replacement certificates reside with the Learning and Development Unit Manager.


