"Mapping the Difference We Make" Training
Implementing Routine Consumer Outcome Monitoring (RCOM)
“Mapping the Difference We Make” Workforce Support Program
- a 3-phase training program
Phase 1 - Familiarisation Training – 2 ½ hours (Free)
This overview is essential prior to undertaking Phase 2 - Initial Training. It can be done face to face at a program launch (Check dates & locations) or by accessing and familiarising yourself with the following material:
- Power Point Presentation ‘What is Quality’ (pdf version)
- Power Point Presentation ‘RCOM Approach in NSW’ (pdf version)
- DVD – ‘Breaking News’ - please contact your organisation's Training Coordinator or MHCC to obtain a copy
Phase 2 - Initial Training – one day (fee applies $100 per person MHCC Members, $150 per person non MHCC members)
Phase 3 - Continuing Education (free)
For learners completing Initial Training. This takes around 50 hours over 1 year at your own pace and can be completed in the workplace using the manual provided.


