COVID-19 Information

Coronavirus (COVID-19)

Mental health organisations support people in distress every day. Now more than ever we need to support each other and work with community organisations and government agencies to get through this pandemic.  MHCC will keep members up-to-date through our weekly FYI e-newsletter, this website and updates as required.

Contact MHCC about any issues or concerns or if you require further advice or information on


Infection Risk Management Guidance Fact Sheet: Health services are required to implement a Risk Management Plan to reduce transmission of COVID-19. The Australian Commission on Safety and Quality in Health Care has a factsheet to help health services implement a plan.

Personal Protective Equipment & NDIS: Victorian and NSW NDIS participants who rely on face-to-face supports and assistance with daily living can now claim the cost of personal protective equipment, including masks.

Further information on COVID-19

NSW Government COVID-19 Mental Health & Wellbeing website
NSW Department of Communities and Justice
Australian Government
Advice for NDIS Participants
NDIS Quality & Safeguards Commission
NSW Health
National Coronavirus Helpline: 1800 020 080
COVID-19 Disability Information Helpline : 1800 643 787

Resources for organisations

Info for NSW Health funded NGOs
Mental Health Online
ASIC virtual AGM guidelines
Guidance for Disability Support Workers by NSW Health
eSafety Advice for Frontline Workers Supporting Women
CMHDARN Webinars
Resources for People with Disability and Providers by Department of Health:
 – Information for Disability Support Providers and Workers
 – A Guide for Home Care Providers
 – Testing factsheets

Mental health support 

Western Sydney Help Line, Mon – Fri, 8.30am-5pm: 8890 5236
NSW Mental Health Commission information hub
Mental Health Australia
Lifeline Phone: 13 11 14
Mental Health Line: 1800 011 511
World Health Organization (WHO)
Australian Psychological Society
Beyond Blue
eMHprac factsheet on government-funded online, phone and app mental health support
Blue Knot
Mental Health Carers NSW
Grow Online Mental Health Groups
Coronavirus Mental Wellbeing Support Line: 1800 512 348
Staying Home with Bipolar Booklet
COVID CONNECT (Red Cross): 1800 733 276
eFriend Online Peer Support by Independent Community Living Australia

Multicultural Resources

COVID-19 multilingual resources by NSW Multicultural Health Communication Service
NSW Health Community Languages Resources
Community & Cultural Connections Vietnamese & Arabic

Indigenous communities resources

Aboriginal Health and Medical Research Council of NSW
WellMob: Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People

Older Australians

Fact sheet by
Seniors COVID-19 Support Line, Mon – Fri, 8.30am to 6pm: 1800 171 866

Resources for children and families

Emerging Minds 
Centre for Disease Control & Prevention
Helping Minds
Gidget Foundation

Resources for young people

Reach Out

LGBTBIQ+ Resources

LGBTI COVID-19 Resource

Face mask & hygiene info

PPE info by Department of Health
Face mask info by Australian Commission on Safety & Quality in Health Care
Resources for cleaning gyms and sensory rooms in health settings:-
Safe use of Sensory Equipment and Sensory Rooms, Poster for Gym and Sensory Rooms, Cleaning Guide for Exercise and Sensory Equipment, Poster on Cleaning Products for Staff, Cleaning of Ambulatory Care Centres

Fair work info

Fairwork Ombudsman

Financial assistance

Debt Helpline
National Debt Helpline: 1800 007 007



Legal help

Justice Connect

Scam warnings